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Meet Our Team

John Tunnell
Agency Owner

As a Personal Financial Representative living in Chicago for 10 years with my wife and 2 children I know many local families. My knowledge and understanding of the people in this community help me provide over 5000 customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important – your family, home, car and more. I’m also here to help you prepare a strategy to achieve your financial goals.

I take on a proactive working style with customers. I can help identify gaps in your protection and financial needs and assist you with helpful ideas and information along the way. Personally, I offer customers professional service and solutions that can meet your financial needs.


Bateman Elementary School Community Grant – $1,000 Grant

Agency Hands in the Community Award

Additional Awards:
Honor Ring – 4 Years
National Conference Award – 4 Years
President’s Conference – 4 Years

Community Services:
Albany Park Chamber of Commerce
World’s Top 100 Leading Companies, Forbes
Most Admired P&C Companies, Fortune
Top 10 Companies for Diversity, Diversity Inc.
Best 100 Companies for Working Mothers, Working Mother
Top 10 Companies for African Americans, Diversity Inc.
Best 50 Companies for Latinas, Latina Style

Industry Services:
Allstate Foundation

Personal Umbrella

Spoken Languages:

Diana Hernandez
Licensed Sales Producer

I have been in the insurance field for 15 years. I started with Allstate in January 2001. I enjoy working closely with my clients to help design a complete insurance portfolio to best suits their needs. I work hard at continuing to make sure I provide the best service available to every client I work with. I have 3 amazing boys and supportive husband, I love spending time with my family.

Shernell Willingham
Customer Experience Manager

I grew up in Evanston, IL. It’s a small town but close to Chicago. I was 21 years old when I started working in Insurance and I was in school to become a Kindergarten teacher. I tried out a lot of things over the next few years but came back full circle to my roots, the Insurance world!
I’ve always loved teaching and educating people. I feel I have a little bit more patience than the average person. I enjoy sharing my knowledge about Insurance with customers and helping them understand the importance of being properly covered.
On a more personal level, my spirituality is number one in my life, because it shapes me and prepares me for everyone and everything. When I’m not in the office, our family is constently engaged in volunteer work. We also looooove to just spend time together, whether its a movie, or a museum or just a lazy day around the home.
Something people might not know about me is that I love to sing! I would love to get on stage at an open mic night, one of these days if I can muster up the courage and just do it! I think I sound pretty good too.

Carol Dado

I grew up in the heart of the city, just 2 miles from the famous Wrigley Field. Born & raised a Chicago girl! I just recently made the move to Indiana and I now provide service to customers in Illinois & Indiana.

I started in the insurance industry when I was 17 years old. 18 years later & I am still with here & loving every bit of it! To me, working in the insurance industry is very rewarding. There is no better feeling then to help educate my clients on how insurance works and to design a perfect plan that will protect their family.

On weekends, I love to be active and outdoors. My favorite activities would be kayaking, running & long hikes with my husband & dogs. I never say “No” to a day at the beach either =)

Aryn Fletcher

I grew up in Arizona and moved to Chicago when I was in high school.

I’m relatively new in the insurance field. Nonetheless, what excites me most about my position is learning about clients’ daily lives and working hard to make sure they feel valued and protected at our agency.

I have been married for almost 14 years. We have 2 kids and 4 dogs. Family is everything! I enjoy spending time with them outdoors on the weekends. My son plays travel hockey so we spend some time on the ice rink too!

Something people might not know about me is that I love dogs! I am usually that person at a party who plays on the floor with dogs.

When it comes to volunteering, I am passionate about dog rescues in the city and childhood cancer awareness.

Frank Suspenzi
Personal Financial Representative

I’m committed to helping you protect what you have today and prepare for tomorrow. I understand the importance of thinking about the “big picture” when it comes to your financial future. From life insurance to retirement, I’m committed to helping you reach your financial goals.